Frequently Asked
Questions
Product Information
Giving your pup their daily supplement is simple. Just follow the recommended serving size based on their weight, found on the packaging or below in the next question.
You can sprinkle it over your dog’s food or mix it into a meal—whatever makes it easiest for your pup to enjoy. For the best results, use it consistently every day as part of their routine.
If your dog has any specific health concerns, we recommend to always check with your pet’s vet before starting a new supplement.
We’ve made it easy—just follow the recommended daily serving based on your dog’s weight:
- Up to 20 lbs: 1 sachet per day
- 20-50 lbs: 2 sachets per day
- Over 50 lbs: 3 sachets per day
For the best results, give the full serving once daily as part of your pet’s routine.
Many pet parents notice fresher breath, better digestion, and a better health within 7–14 days. Long-term benefits, like joint support and gut health, keep improving with daily use. No matter your dog’s age, it’s never too early or too late to start.
Absolutely! Advanced K9 Microbiome Care is designed for dogs of all sizes, breeds, and life stages—from playful puppies to senior sidekicks. Made with science-powered, gut-friendly ingredients and zero fillers, it supports your pup’s health from the inside out for more happy, healthy years.
If your dog is a puppy, senior, or has special needs, we always recommend checking with your pet’s vet first to ensure the best care.
We recommend mixing it with your dog’s food rather than serving it on its own. Our supplement is designed to be easily sprinkled over their meal or mixed into their favorite food for the best experience. This helps with absorption and makes it more enjoyable for your pup!
If your dog is a little picky, try mixing it with a small amount of wet food, bone broth, or a tasty treat to help them adjust.
Store in a cool, dry place, away from direct sunlight. No refrigeration needed.
Not at all! We believe in science-powered nutrition with zero artificial ingredients, fillers, or preservatives—just pure, high-quality ingredients that are scientifically chosen to support your pup’s health and well-being every day.
Advanced K9 Microbiome Care is more than just a supplement—it’s a simple, science-backed way to support your pup’s long-term health. Each sachet delivers advanced dental care for fresher breath, plus a postbiotic formula to support digestion, joints, and overall wellness—all for just $1 a day. Designed for daily use, it helps keep your pup happy, comfortable, and full of energy at every stage of life. Plentum’s products are developed for long-term benefits, so you can enjoy more tail wags, cuddles, and joyful years together.
Yes! Our powder is made for daily use to support clean teeth, fresh breath, a strong immune system, and healthy joints. It’s an easy way to help your pup feel their best long-term—but regular vet check-ups and routine teeth cleanings are still important for overall care.
Shipping and Payment
Right now, we ship within the United States, but we’re working hard to expand! If you're outside the U.S., stay tuned—we hope to bring our products to more pet parents soon.
Join our newsletter to be the first to know when we start shipping to new locations, plus get updates, exclusive offers, and helpful tips for keeping your pup happy and healthy.
We know you’re excited to start taking care of your pup, so we work fast. Orders typically ship within 1-2 business days, and delivery takes around 3-7 business days, depending on your location.
As soon as your order is on its way, you’ll receive a tracking number so you can follow its journey right to your doorstep.
Shipping is FREE for all subscription orders and for any order over $50! If your order is under $50, standard shipping rates will apply and will be calculated at checkout.
Want to make things even easier? Subscribe and enjoy free shipping on every order.
We want your checkout experience to be as easy as possible, so we accept all major credit cards, PayPal, and Apple Pay. If you have any trouble with payment, just reach out—we’re happy to help.
If your order hasn’t shipped yet, we’ll do our best to update your address! Just contact us as soon as possible here [link to Contact page], and we’ll make the change if we can.
Subscription and Account
We know life gets busy, so keeping your pup healthy should be effortless. Our subscription service makes it easy—just set up automatic deliveries, and we’ll take care of the rest.
Your order will auto-ship every 30 days, and we’ll send you an email reminder 5 days before so you can adjust, skip, or cancel anytime.
Absolutely! You’re in complete control. You can pause, skip, or cancel anytime right from your account.
Just log in to your account to update your payment details, shipping address, and subscription settings anytime.
Need a hand? We’re always happy to help—just reach out.
Yes! As a subscriber, you’ll enjoy free shipping on every order and get first access to new products and exclusive promotions. Plus, you’ll never have to worry about running out of your pup’s daily supplement—just set it and forget it.
Returns and Exchanges
We want you and your pup to feel great about your purchase! If for any reason you're not completely satisfied, you can return your order within 30 days for a refund. To process a return, you’ll need to send the product back to us in its original packaging and cover the cost of the return shipping label. Once we receive your return, we’ll take care of the rest.
Send us a message here [link to contact form] with your order number, and we’ll guide you through the process step by step. Once your return is approved, we’ll provide easy-to-follow instructions on sending it back. You’ll need to return the product and cover the cost of the shipping label, but we’ll be here to support you every step of the way. As soon as we receive your return, we’ll process your refund.
We totally get it—every pup is different! If your dog isn’t loving their supplement, reach out to us, and we’ll help you figure out the next best step. Whether it’s a refund or tips on how to introduce it into their routine, we want to make sure you and your pup are happy.
Once we receive your return, please allow 5-7 business days for your refund to be processed. You’ll get an email confirmation once it’s been completed.